Overruns and Underruns

Posted on 18/07/2006 by Henk KROON Categorized: About promotional products

You order 1000 promotional products and you’ll receive and get billed 1075 pieces. Overruns and underruns are normal in the European paper industry, but not so much in the promotional products industry yet.


In America, the manufacturers understood long time ago how to make approximatly 7% more turnover per year just adding a small note on their order confirmations ;

2 Comments For This Post

  1. Douglas Gregory Says:

    I have seen this used in many countries and in many cases they don’t even tell you it is going to happen. Sometimes consumers are very much unaware and of course do not read the fine print. While this might work in many cases it can be extremely frustrating for small businesses when they are looking for exact budget costs. I imagine it can be a nightmare for some staff as well having to explain cost over runs on budgets.
    Douglas

  2. John Young Says:

    I agree with Douglas. I feel over/under runs in production quantity are a frustrating issue when dealing with manufacturers. If a consumer has paid in advance for their goods and they are then sent a different quantity to that they have paid for, there are issues of creating additional invoices or credit notes. Having said this, many manufacturers are happy to send the exact amount if this is stated as a requirement at the order outset.

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