You order 1000 promotional products and you’ll receive and get billed 1075 pieces. Overruns and underruns are normal in the European paper industry, but not so much in the promotional products industry yet.
In America, the manufacturers understood long time ago how to make approximatly 7% more turnover per year just adding a small note on their order confirmations ;
- Due to manufacturing production standards, occasionally orders are shipped with an overage or shortage of products in the shipment. These are called overruns or underruns.You will be charged for the exact quantity of products shipped.
It’s that easy and works perfectly! Because the distributors won’t complain, for them also it’s extra turnover also!
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le 18/07/2006 à 23:19
I have seen this used in many countries and in many cases they don’t even tell you it is going to happen. Sometimes consumers are very much unaware and of course do not read the fine print. While this might work in many cases it can be extremely frustrating for small businesses when they are looking for exact budget costs. I imagine it can be a nightmare for some staff as well having to explain cost over runs on budgets.
Douglas
le à 23:19
I agree with Douglas. I feel over/under runs in production quantity are a frustrating issue when dealing with manufacturers. If a consumer has paid in advance for their goods and they are then sent a different quantity to that they have paid for, there are issues of creating additional invoices or credit notes. Having said this, many manufacturers are happy to send the exact amount if this is stated as a requirement at the order outset.